Frequently Asked Questions
Can I afford a cleaner?
More to the point, can you afford not to have a cleaner? With prices from £17.50 per hour for a local, weekly clean, you could come home to a lovely clean home for less than the price of a takeaway or a couple of rounds of drinks. The extra time this would release for you along with a more enjoyable living environment are surely worth the cost.
How do I pay?
initially, cash is the easiest but once more established, a monthly payment in advance by cheque or bank transfer is easier.
Do I have to be in when you clean?
You don’t have to be but you are more than welcome to be until we gain each other’s trust. Regular clients provide a key so that our cleaner can access the property at the scheduled times without the client having to be there.
What products do you use?
We use a variety of domestic and specialist cleaning materials chosen to give the optimum cleaning results. There is no extra charge for this other than specialist cleaning projects. On request, we are more than happy to use your own products if you have a preference for Eco or hypoallergenic products.
What else do I need to provide?
Obviously we need access to hot water, drainage and waste disposal. Ideally, we would also use your vacuum cleaner, iron and so on although other arrangements can be made if needed
Do you work 365 days?
Sadly not, although we do cover all 7 days in the week from 8am to 9pm, there will be the odd time when we need a family holiday. At these times, we’ll try to ensure that the break in service is minimal for all clients.
Do I have to have a weekly contract?
No, not at all, weekly is preferred but we very much welcome the ad-hoc bookings. Equally, if weekly is too much, every other week is also fine.